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Service Catalog

Arcade service that travels from floor plan to first coin drop.

Taito's service model is built for operators who need clear sequencing: game selection, electrical checks, crate receiving, cabinet placement, network setup, acceptance testing, staff training, and scheduled preventive maintenance. We support new FEC openings, cinema-lobby refreshes, route-operator swaps, and multi-site rollouts with the same practical discipline.

Technician commissioning arcade cabinets

Game Mix Planning

We balance cranes, video cabinets, ticket redemption, and compact skill games around dwell time, guest age range, aisle width, and supervision level.

Install Crew Brief

The site team receives crate dimensions, power draw, network needs, leveling notes, and a commissioning checklist before delivery day.

Parts-In-Stock Program

Launch kits can include high-wear switches, readers, buttons, power supplies, belts, and redemption consumables matched to the cabinet family.

Operator Training

Floor managers and technicians learn daily open checks, ticket-path inspection, safe restart steps, and escalation routes for remote diagnostics.

Case Highlights

Service details are written for the people who keep the floor open.

Cinema Lobby Refresh

A regional cinema chain needed a cabinet package that could be installed overnight without disrupting matinee traffic. Taito prepared a narrow-footprint mix, color-coded power map, and spare reader kit so the local maintenance team could support the installation after the integrator left.

Route Operator Swap Week

For a distributed route partner, downtime is measured in missed weekly earnings. The project plan grouped cabinets by truck route, pre-labeled replacement parts, and kept a technician on remote standby through each morning's first open check.

FEC Grand Opening

A new family entertainment center used Taito's commissioning checklist for every cabinet. Staff were trained on opening checks, prize refill cadence, and service escalation so the first weekend could be managed by the venue team with confidence.

4launch workstreams: layout, power, network, training

72htarget stocked-parts dispatch window

6wkpost-launch review option for new venues

1single commissioning checklist for site acceptance

Plan your arcade service package.

Send your floor area, preferred game categories, delivery date, and existing cashless system. Taito will outline what needs to be ready before install day.